Ketso means ‘action’ in Lesotho, where it was created in the 90s by Dr Joanne Tippett, a lecturer in Spatial Planning at the University of Manchester. Ketso was first used to engage rural communities in planning improvements for their villages. It proved to be a powerful tool for social inclusion and driving action. It enables the transition from Ideas to Action in an open collaboration. Great for innovation or service transformation projects. We recently discussed how Ketso Connect can work to increase collaboration whilst sitting in our boxes, we can feel like we are in the same space, working collaboratively across the wires so we can gather the best ideas and build our shared understanding of the issues.