From Ideas to Prototype

The Challenge Day is an immersive learning experience that will transform the way you think about and practice innovation, service transformation and collaboration.
Cross functional teams collaborate to identify actions for improvement to stated challenges in an highly participative accelerated innovation process.


  • Increased knowledge of the Service Improvement process and use of innovative tools.
  • Team members have a shared purpose and and understanding of the area for improvement.
  • Team members understand their contribution to the outcomes.
  • Collaboration across work streams and job functions.
  • An agreed action plan for the work-stream developed.
  • Ideas developed to prototype to test in the real world.